Wanderlust Escapes Privacy Policy
At Wanderlust Escapes, located at 123 Ocean Drive, Miami Beach, FL 33139, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, services, and interact with us. By using our services, you agree to the terms of this Privacy Policy. If you have any questions or concerns, please contact us at [email protected] or call us at +1 880-649-8504.
Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when you create an account, book a trip, subscribe to our newsletter, or contact us.
- Payment Information: When you make a purchase, we collect your payment details, such as credit card information or other payment method details. This information is securely processed by our payment gateway providers.
- Travel Preferences: We collect information about your travel interests, destinations you are interested in, preferred travel dates, and any specific requirements you may have.
- Device Information: We collect information about the device you use to access our services, including your IP address, browser type, operating system, and device identifiers.
- Usage Data: We collect data about how you use our website and services, including the pages you visit, the links you click, and the searches you perform.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. You can manage your cookie preferences through your browser settings (refer to our Cookies Policy for more details).
How We Use Your Information
We use your information for various purposes, including:
- Providing and Improving Services: We use your information to provide you with the travel services you request, personalize your experience, and improve our website and services.
- Processing Transactions: We use your payment information to process your bookings and transactions securely.
- Communicating with You: We use your contact information to send you booking confirmations, travel updates, newsletters, promotional offers, and respond to your inquiries.
- Personalizing Content: We use your travel preferences and browsing behavior to personalize the content and offers you see on our website and in our communications.
- Analytics and Research: We use your data to analyze trends, conduct research, and improve our understanding of our customers' needs and preferences.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share your information with trusted service providers who assist us in providing our services, such as payment processors, booking platforms, customer support providers, and marketing agencies. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Travel Partners: We share your information with airlines, hotels, tour operators, and other travel partners to fulfill your travel bookings.
- Legal Requirements: We may disclose your information if required by law, legal process, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties with your explicit consent.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use encryption to protect sensitive information, such as payment details, during transmission and storage.
- Access Controls: We restrict access to your information to authorized personnel only.
- Security Audits: We regularly conduct security audits to identify and address potential vulnerabilities.
- Employee Training: We train our employees on data security best practices.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete information we hold about you.
- Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise your rights, please contact us at [email protected] . We will respond to your request within a reasonable timeframe.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Wanderlust Escapes
123 Ocean Drive
Miami Beach, FL 33139
Email:
[email protected]
Phone: +1 641-466-0273